Inbox, Sent, Starred, and Draft explained, plus filtering by connected account and searching across everything.
Everything in the Inbox lives in exactly one of four folders down the left side. Each one answers a different question — who replied, who did I email, what did I flag, and what's about to go out — so you always know exactly where to look.
Every lead who has ever replied to you — at least once. This is your "someone wrote back" folder.
Every lead you've ever sent a campaign email to, whether they've replied or not — your full outbound history.
A merged, time-sorted list of every conversation and every draft you've flagged — pulled from wherever they normally live.
And a fourth: Draft — the emails your draft-mode campaigns have prepared in a mailbox and are waiting to send, all in one place.
Sending from more than one Gmail, Outlook, or SMTP account? The account filter next to search defaults to All inboxes — every connected sender, all at once. Open it to narrow the view to one specific account, or check several to see just that subset. It applies to whichever folder you're currently in.
One search box, and it works everywhere. Type a lead's name, their email address, a campaign name, a subject line, or a word from the message itself — it matches against all of them at once, scoped to whichever folder is currently open.
Inbox and Sent each get their own row of quick filters, with a live count on every chip:
| Field | What it means |
|---|---|
| Inbox — All | Every lead who has replied, no filter applied. |
| Inbox — Unread | Only conversations with a reply you haven't opened yet. |
| Inbox — Interested / Not interested / Out of office | Filters straight to one AI-assigned classification — see the Response classification guide for what each one means. |
| Sent — All | Every lead you've sent to, replied or not. |
| Sent — Waiting for reply | Narrows Sent to leads who haven't replied at all yet — exactly who to watch. |
| Field | What it means |
|---|---|
| Star | Click to star or unstar a conversation right from the list — no need to open it first. |
| Avatar + unread dot | A small colored dot appears on the avatar for any conversation with an unread reply, visible only in the Inbox folder. |
| Lead name & campaign | The lead's name (or email if no name is on file) with the originating campaign name stacked underneath. |
| Subject & preview | The email subject and a one-line preview of the most recent message, so you can gauge content before opening. |
| Timestamp | How long ago the last activity happened — minutes, hours, or days — or a short date once it's been a while. |