Docs/Account & Workspace/Campaign analytics

Campaign analytics

Deep-dive metrics, charts, audience breakdowns, and per-lead engagement history.

Campaign Analytics gives you a complete picture of how each campaign is performing — from high-level delivery metrics to individual recipient behavior. Access it by selecting any campaign from the Campaigns table. Monitor email delivery, track opens and follow-up progress, review campaign configuration, inspect your automation sequence, and drill into per-lead activity throughout the entire campaign lifecycle — all from a single, unified dashboard.

Looking for the operational view instead?

This page is the deep dive — charts, engagement, and per-lead history. For pausing/resuming, force-sending a lead, or seeing why a campaign paused itself, see the Campaign Management guide under Campaigns.

Performance Metrics

Track total emails sent, opens, pending deliveries, and failures at a glance — with live percentage rates alongside every count.

Delivery Trends

Visualize sending activity across Day, Week, and Month time ranges to understand delivery pacing and spot where engagement peaks occur.

Audience Insights

Review audience size, delivery rate, open rate, and device breakdown — the engagement signals that show how well the campaign is resonating.

Email Preview

See the exact email template the campaign is sending — verify content, personalization variables, and formatting without leaving the analytics view.

Campaign Configuration

Review sender details, subject line, scheduling settings, and launch information — full context for every decision behind the campaign.

Follow-up Sequence

Inspect the complete automation workflow — triggers, delays, conditions, AI actions, and stop points — so you can audit every follow-up path at a glance.

Campaign Overview Metrics

FieldWhat it means
Total Emails SentTotal number of emails successfully dispatched by the campaign — shown alongside total audience size for immediate context.
OpenedNumber and percentage of recipients who opened at least one campaign email — the primary measure of audience engagement.
PendingEmails queued and waiting to be sent — contacts still within the scheduled delivery window.
FailedEmails that could not be delivered — useful for identifying bounce issues, invalid addresses, or sender configuration problems.
Follow-upsPer-recipient follow-up progress tracked in the Campaign Leads table — each lead shows an In Progress, Completed, or Stopped status indicating where they are in the automation sequence.

Campaign Analytics Dashboard

1

Review campaign metrics

Check total sent, opened, pending, and failed email counts to get an immediate read on delivery health and engagement across the full audience.

2

Analyze delivery trends

Switch between Day, Week, and Month views on the send chart to understand delivery pacing, identify sending spikes, and spot gaps in activity.

3

Monitor audience engagement

Review delivery rate, open rate, audience size, and device breakdown to measure how effectively the campaign is reaching and engaging recipients.

4

Inspect email content and configuration

Use the Email Preview panel to verify the template being sent and review campaign details — sender, subject, schedule, and total leads — all in one view.

5

Review the follow-up sequence

Check the automation workflow panel to confirm that triggers, delays, conditions, and stop points are configured exactly as intended for every recipient.

6

Track and drill into recipient activity

Check the Campaign Leads table for per-lead delivery status, open timestamps, and follow-up progress. Click any row to open the Lead Activity Drawer for a full view of that recipient's engagement and conversation history.

Email Preview

The Email Preview panel displays the email template currently associated with the campaign. Use it to verify that content, personalization variables, formatting, and messaging are exactly as intended — without navigating away from the analytics view.

Campaign Details

FieldWhat it means
SubjectThe email subject line used by the campaign — visible to every recipient in their inbox.
SenderThe email account used to send campaign messages — the From address recipients see.
Sender NameThe display name shown alongside the sender address in the recipient's inbox.
Started OnThe date and time the campaign began sending.
Ended OnThe date and time the campaign completed sending, if it has finished.
Total LeadsThe total number of recipients included in the campaign audience.
Send TypeDefines whether emails are sent immediately upon launch or scheduled for a future date and time.
Daily Sending LimitThe maximum number of emails the campaign is permitted to send per day.
Sending DaysThe days of the week on which campaign emails are allowed to be sent.

Audience Overview

Delivery Rate

Percentage of campaign emails successfully delivered to recipients — a core health signal for sender reputation and list quality.

Open Rate

Percentage of delivered emails that were opened — reflects subject line effectiveness and overall audience engagement.

Device Insights

Breakdown of email opens by device type — showing how recipients engage across desktop and mobile environments.

Follow-up Sequence

The Follow-up Sequence panel visualizes the complete automation workflow configured for the campaign. It displays triggers, delays, email actions, conditions, AI-powered steps, and stop conditions in a flowchart format — so you can verify the full follow-up journey for every recipient at a glance.

Email Actions

View all automated emails configured within the follow-up sequence — including the initial outreach and every subsequent step.

Triggers

Review the three events that can start a follow-up step — Reply Received, Email Opened, or No Response after a set delay.

Delays

See the waiting periods between follow-up steps — verify that spacing is set correctly before each next action fires.

Conditional Logic

Inspect YES and NO branch paths built from engagement-based conditions — showing exactly how the sequence responds to recipient behavior.

AI Actions

Review AI-powered steps in the sequence — including personalization, classification, and content generation triggers.

Automation Flow

Trace the complete recipient journey from first send to final outcome — every step, branch, and stop condition in one visual view.

Audit your automation at a glance

The Follow-up Sequence view gives you a complete visual audit of your campaign automation — making it straightforward to validate workflow logic and troubleshoot unexpected follow-up behavior before it affects recipients.

Campaign Leads

The Campaign Leads table provides recipient-level tracking for every lead in the campaign. Monitor delivery status, open timestamps, follow-up progress, and scheduled send times for each contact. Click any row to open the Lead Activity Drawer — a detailed panel showing that recipient's engagement stats, complete email thread, and follow-up history.

FieldWhat it means
RecipientThe lead's name and email address as they appear in the campaign audience.
StatusCurrent delivery status for the lead — Sent, Pending, Failed, or Skipped.
Follow-upThe lead's current position within the follow-up sequence — In Progress, Completed, or Stopped.
Scheduled AtThe date and time the next email is scheduled for delivery to this recipient.
OpenedThe date and time the recipient opened the campaign email, if applicable.
Sent OnThe actual date and time the email was delivered to this recipient.
Last ActivityThe most recent recipient interaction recorded — including opens, replies, or clicks.

Per-recipient follow-up tracking

Follow-up progress is tracked individually for every lead in the table. The Follow-up column shows exactly where each recipient stands in the automation sequence — making it easy to identify who is progressing, who has completed the flow, and whose follow-ups have stopped.

Lead Activity Drawer

Clicking any row in the Campaign Leads table opens the Lead Activity Drawer for that recipient. This panel consolidates everything that has happened with that lead in one place — delivery status, engagement stats, the complete email thread, follow-up activity, and a direct link to open the conversation in your mailbox.

Recipient Summary

See the lead's name, email, and status badge, plus emails sent, follow-up count, and a simple Yes/No for opened and replied — all at the top of the drawer.

Full Email Thread

Read the complete chronological conversation — initial email, any replies from the lead, and all automated follow-ups in the order they occurred.

Follow-up Tracking

See each AI-generated follow-up alongside the trigger condition that fired it — so you understand exactly why and when each step was sent to this recipient.

Open in Gmail or Outlook

Launch the original conversation directly in whichever mailbox the campaign actually sent from — the button and icon match the sender automatically.

Recipient Summary

FieldWhat it means
Emails SentTotal number of campaign emails delivered to this recipient, including the initial email and all follow-up steps.
Follow-upsNumber of automated follow-up emails sent to this recipient within the campaign sequence.
OpenedIndicates whether the recipient opened one or more campaign emails.
RepliedIndicates whether the recipient sent a reply to any campaign email.
StatusThe current delivery state for this recipient — Sent, Pending, Failed, or Skipped.

Email Thread Timeline

The Full Email Thread section shows the complete chronological history of interactions with the recipient. Each entry can be expanded to review the full email content and the engagement activity recorded for that message.

FieldWhat it means
Initial EmailThe first campaign email sent to the recipient — the starting point of the conversation.
ReplyA response received from the recipient — displayed in the thread in the order it arrived.
AI Follow-upAn automated follow-up email generated and sent by the campaign's workflow automation.
TriggerThe event that caused the follow-up to fire — such as Reply Received, Email Opened, or No Response after a set delay.
TimestampThe exact date and time each message was sent or received.

Open directly in your mailbox

Use the Open in Gmail/Outlook button to jump straight to the original conversation in whichever mailbox the campaign sent from — ideal for reviewing full threading, taking action, or continuing the relationship outside the platform.